Last updated: January 11, 2024
1. Information We Collect
Information you provide to us:
- Account information (email, name)
- Payment information (processed securely by Stripe)
- Chart images you upload for analysis
- Communications with us
Information we collect automatically:
- Usage data (features used, time spent)
- Device information (browser type, IP address)
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Process your transactions
- Send you important updates and notifications
- Respond to your requests and support needs
- Analyze usage patterns to improve our service
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers: Stripe for payments, cloud storage for chart images
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger or acquisition
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your account at any time from your settings.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Export your data
7. Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how you use our service. You can control cookies through your browser settings.
8. Third-Party Services
Our service uses:
- Stripe: Payment processing (see Stripe's privacy policy)
- Anthropic: AI analysis (chart images are processed but not stored by Anthropic)
- Cloud storage: Secure storage of uploaded chart images
9. Children's Privacy
Our service is not intended for children under 18. We do not knowingly collect information from children under 18.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@edgekept.com